In-Home Care for Seniors
Healing Seniors

Privacy Policy

Who We Are

Our website address is: https://healingseniors.com. Healing Seniors is committed to protecting your privacy and ensuring that your personal data is handled with care. For any privacy-specific concerns, you can reach us at [email protected].

What Personal Data We Collect and Why We Collect It

Healing Seniors collects different types of personal data to provide better services:

  • Personal Identification Information: Name, email address, contact details, and other data provided voluntarily when using our services.
  • Technical Data: Browser type, IP address, and access times to help improve user experience and ensure security.
  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string for spam detection purposes.
  • Media: If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from such images.

Cookies

We use cookies to enhance your browsing experience:

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
  • Login Cookies: When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. Selecting “Remember Me” keeps your login active for two weeks.
  • Temporary Cookies: A temporary cookie is set to check if your browser accepts cookies when you visit the login page. This cookie does not contain personal data and is discarded when you close your browser.
  • Post Editing Cookies: If you edit or publish an article, an additional cookie is saved in your browser indicating the post ID of the article. This expires after one day.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images). Embedded content behaves as if you visited the other website, which may collect data, use cookies, embed additional third-party tracking, and monitor interactions with that content, especially if you have an account and are logged in to that website.

Analytics

We may use analytics services to understand and improve user interactions on our website. These services may collect data such as your IP address and browsing behavior. You can opt-out of analytics tracking through browser settings or relevant extensions.

Who We Share Your Data With

We do not sell your personal data to third parties. However, data may be shared with:

  • Trusted Service Providers: Partners who assist in delivering our services under agreements that protect your information.
  • Automated Spam Detection: Visitor comments may be checked through an automated spam detection service.

How Long We Retain Your Data

Data retention policies include:

  • Comments: Comments and metadata are retained indefinitely to recognize and approve follow-up comments automatically.
  • User Profiles: Registered user data is stored in their user profiles. Users can view, edit, or delete their personal information at any time, except for usernames. Website administrators can also view and edit this information.

What Rights You Have Over Your Data

If you have an account on our site or have left comments, you can request an exported file of your personal data or request that we erase any personal data we hold. This excludes data we must keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Data, such as visitor comments, may be sent to automated spam detection services. If any data is transferred outside the European Union, we ensure that data protection standards align with those required by EU regulations.

How We Protect Your Data

We implement various measures to protect user data, including:

  • Technical Measures: Encryption protocols and firewalls to safeguard data.
  • Security Practices: Regular security reviews and staff training on data protection.

Data Breach Procedures

We have a structured plan to address potential or actual data breaches, including internal reporting mechanisms and user notifications as required by law.

Contact Information

If you have any privacy concerns or questions, please contact us at:

Updates to This Policy

Our Privacy Policy may be updated periodically to reflect changes in our practices or regulations. Please review this page regularly for the most current version.